Even if you normally have access, temporary permission changes (e.g., a security role update, or a missing authorization object in SAP) can block document actions. The system throws this generic error instead of a specific "access denied" message.
Temporarily enable GL accounts or update active flexfield combinations.
Troubleshooting APP-PO-14160: Document Action Not Completed Successfully apppo14160 document action not completed successfully hot
When a PO line has open entries trapped in the RCV_TRANSACTIONS_INTERFACE or the Transaction Status Summary form, the parent document is locked. If a user tries to cancel a PO line where the quantities received, billed, and ordered are mathematically mismatched due to a corrupted background process, the cancellation fails. 4. Known Oracle Application Bugs
If you encounter this error, you can follow these steps to identify and fix the underlying issue: Even if you normally have access, temporary permission
: Ensure all segments in the Charge Account and Accrual Account are active and valid for the current date. Check for Patches
Last updated: March 2025 – This guide is based on common ERP error patterns and real‑world support cases. Known Oracle Application Bugs If you encounter this
When a Purchase Order is automatically generated from an internal requisition, the system links the data structures via a shared identifier ( line_location_id ). If a user tries to cancel a PO line while the parent internal requisition line remains in an active or locked state, the action fails. 3. Disabled or Inactive Chart of Accounts (COA)
Query the account strings to verify that the check box is selected, the From/To Dates cover the current period, and Allow Posting is enabled.
Capture the following before deeper troubleshooting:
Before Oracle permits a document state change, it validates the underlying charge accounts. If a GL account code combination associated with a PO distribution line has been disabled, blocked, or expired since the document was created, any control action will immediately trigger this error. 4. Known Bugs and System Regression Patches