Are you using a or the web-based TecDoc Catalogue ?
Use the 'Error Fax' or built-in error reporting tools if the application allows it, to send the error report directly to TecDoc. 5. Prevention Tips
If it’s an :
The most common cause of data loading failures is invalid or expired authentication. : Check your config.php
Did this error happen right after an , a server migration , or completely out of nowhere ? loading data failed check the configuration file tecdoc new
Your first step is to locate the file responsible for pointing TecDoc to its data source.
Would you like more specific help — e.g., how to configure a particular TecDoc integration (offline, SOAP, REST, specific software like AutoData, TecAlliance, etc.)? Are you using a or the web-based TecDoc Catalogue
Have you recently the software or moved the data to a new drive?
Review your configuration file to ensure the database username and password listed match your active SQL database credentials. Step 5: Address License and Version Expiration Prevention Tips If it’s an : The most
If correcting the file paths did not resolve the issue, proceed to remove this update: